SYSTEM INTEGRATION · CASE 03

Major Food Service Group

Automating Cross-System Data Exchange

Use an intermediary database as a shared exchange layer for different systems, turning one-off integrations into a scheduled, traceable, recoverable architecture that can grow over time.

This anonymized case draws on an enterprise project led by our core team members in previous roles. Customer and partner details have been withheld.

Service
Cross-System Data Synchronization & Extensions
Systems Connected
HR, ERP, approvals, HRD and BI
Architecture
Intermediary database and SQL Server Agent
Operations
Error notifications, execution logs and failed-job reruns

01 · PROJECT BACKGROUND

As Systems Multiply, Excel Becomes the Data Courier

As the business adopted more information systems, its HR system needed to exchange data with ERP master data, electronic approvals, accounting vouchers, talent development and BI analytics.

Before integrations were available, teams exported data, prepared and reformatted it in Excel, then imported it manually. This duplicated effort and introduced errors caused by different formats, content and processing times.

02 · THE CHALLENGE

Requirements Keep Changing. The Architecture Must Adapt.

The project involved different systems, data structures, exchange formats, schedules and responsible teams. Requirements, data definitions and teams' understanding of processes continued to evolve during delivery.

Fixed point-to-point integrations would make later changes affect multiple interfaces, increasing testing and maintenance costs.

Change is constant. The design therefore focused on a shared architecture that could adapt data sources, formats and schedules rather than fixing them permanently to the initial requirements.

03 · IMPLEMENTATION

A Shared Database for Data Exchange and Job Scheduling

Our core team members led requirements analysis, system design and coordination across teams. They designed an intermediary database as the common source and exchange layer for HR, ERP, approvals, talent development and BI.

A Shared Data Exchange Layer

Systems prepare, transform and exchange data through the intermediary database instead of being tightly coupled to each other. This reduces the effect of one system's changes on other integrations.

Scheduled Synchronization and Format Conversion

  • Synchronize organization and employee master data and data warehouse inputs on a schedule.
  • Generate upload formats required by the target system for payroll accounting vouchers and journal entries.
  • Combine multiple data sources into custom management reports.

Validation and Email Alerts

Check source data and required fields before exchange. Missing data, incompatible formats and unusual values trigger email notifications so staff can review them before they reach downstream systems.

Execution Logs and Failed-Job Reruns

SQL Server Agent runs scheduled jobs, while the SQL layer records execution times, processing states and errors. If an integration job fails, its logs help identify the issue and rerun the failed work without reprocessing the entire batch.

04 · OUTCOME

From Manual Data Transfers to Managed Automation

The intermediary database, SQL Server Agent and scheduled automation gradually established shared standards for data exchange between the HR system and other applications.

Master data, accounting vouchers and analytics data move automatically on a schedule, reducing spreadsheet preparation, conversion and manual imports. Each integration job retains logs and supports error notifications and reruns.

The architecture also remains adaptable. New systems, sources and exchange formats can be added to the existing foundation without rebuilding the original integration flows.

05 · EXPERIENCE TO PRODUCT

From Integration Experience to HCS API Agent

Experience with intermediary databases, T-SQL scheduling, alerts, execution logs and recovery provided an important foundation for the later HCS API Agent architecture.

This case did not use today's HCS API Agent product. It illustrates how our core team developed reusable architectural approaches and delivery experience through long-term enterprise integration work.

START WITH ONE PROBLEM

Still Moving Data Between Systems
by Hand?

You do not need to replace your systems first. We start with your data sources, exchange workflows and exceptions to identify the right integration approach.

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